Support center
How can we help?
Clear answers for notifications, progress, app settings, and staying safe during your smoke-free journey.
Frequently asked questions
How is my smoke-free progress calculated?
BreatheAlpha uses the quit date, smoking pattern, and cigarette price you entered to estimate smoke-free time, cigarettes avoided, money saved, and time regained.
Why am I not receiving notifications?
Open BreatheAlpha Settings and confirm Daily Motivation is enabled. Then check iOS Settings → Notifications → BreatheAlpha and allow notifications. Low Power Mode or Focus settings may delay alerts.
How do I change language or currency?
Open the Settings tab and select Language or Currency. Your choice is stored on your device.
How do I reset my quit journey?
Open Settings and choose “I smoked.” The app will ask you to confirm before resetting your current progress.
Can I recover progress after deleting the app?
BreatheAlpha does not maintain a cloud account. Reinstalling may not restore local progress unless it is included in a device backup managed by you or Apple.
Health & safety
When to seek professional help
BreatheAlpha provides educational wellness support, not medical diagnosis or treatment. Speak with a qualified healthcare professional about withdrawal symptoms, medication, pregnancy, or underlying health conditions. If you believe you are experiencing a medical emergency, contact your local emergency services immediately.
Still need help?
App assistance
Include your iPhone model, iOS version, app version, and a brief description when contacting the developer through the support link on BreatheAlpha’s App Store product page.